Menu 888-CLENZO2 (253-6962)

Terms & Conditions

Welcome to ClenzOcleaners. Please review the following basic terms that govern your use of, and purchase of, products from this website located at http://www.clenzocleaners.com and from herein referred to as ClenzOcleaners. Please note that your use of ClenzOcleaners constitutes your agreement to follow and be bound by those terms.

General
We may, from time to time, change the terms that govern your use of ClenzOcleaners. Your use of ClenzOcleaners following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, ClenzOcleaners from time to time.

Product Information
Most ClenzOcleaners products displayed on ClenzOcleaners are available in select stores in the United States while supplies last. In some cases, merchandise displayed for sale may not be available in stores. The prices displayed at ClenzOcleaners are quoted in U.S. Dollars and are valid and effective only in the United States.

Delivery
Purchased items will be shipped within 5 business days of the order, although most will be within 3 to 4 business days. Please allow up to 2 weeks for standard shipping delivery to arrive, unless you have chosen an alternate shipping method. Please allow up to 2 business days for order processing. If you still have not received your purchase after 3 weeks, please notify sales@clenzozone.com. You will receive an email from sales@clenzozone.com when your order has been confirmed.

Prices, Shipping & Handling Charges
Orders are shipped through various handlers, such as SAIA freight, USA UPS Ground, and Fed-Ex Ground unless selected otherwise. Rates are calculated through UPS or Fed-Ex calculator in the shopping cart. All orders within Florida will incur the current Florida sales tax. Please contact sales@clenzozone.com if you have any questions.

Product Availability
Although availability may be indicated on ClenzOcleaners, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products that have substantially similar functionality and specifications to the products ordered or cancel your order.

Returns & Exchanges
We are committed to providing you with the highest quality products and customer service. If you are not completely satisfied with your purchase, you may return your purchase within 60 days for a full refund of your purchase price, for assistance please call us at (888) 253-6962, Monday-Friday, 8AM-5PM East Standard Time.

Site Content
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of ClenzOcleaners copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by ClenzOcleaners collectively, and its subsidiaries and/or affiliates ("ClenzOcleaners"). ClenzOcleaners as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by ClenzOcleaners. The contents of ClenzOcleaners, and ClenzOcleaners as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of ClenzOcleaners. You may download or copy the contents and other downloadable materials displayed on ClenzOcleaners for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, ClenzOcleaners, or any related software.

User Comments, Feedback, Postcards and Other Submissions
All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to ClenzOcleaners on or by ClenzOcleaners or otherwise disclosed, submitted or offered in connection with your use of ClenzOcleaners shall be and remain ClenzOcleaners's property. Such disclosure, submission or offer of any submission shall constitute an assignment to ClenzOcleaners of all worldwide rights, titles and interests in all copyrights and other intellectual properties. Thus, ClenzOcleaners will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any submission. ClenzOcleaners is and shall be under no obligation (1) to maintain any submission in confidence; (2) to pay to user any compensation for any submission; or (3) to respond to any user submission.

You agree that no submission by you to ClenzOcleaners will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no submission by you to ClenzOcleaners will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any submission you make.

You agree that ClenzOcleaners may use and/or disclose information about your demographics and use of the ClenzOcleaners in any manner that does not reveal your identity. By participating in ClenzOcleaners sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that ClenzOcleaners may use your information for marketing and promotional purposes.

ClenzOcleaners's Communications to You
You agree that ClenzOcleaners may send electronic mail to you for the purpose of advising you of changes or additions to this ClenzOcleaners, about any of ClenzOcleaners products or services, or for such other purpose(s) as ClenzOcleaners deems appropriate.

Disclaimer
ClenzOcleaners AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT ClenzOcleaners SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE. WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE

Inaccuracy Disclaimer
From time to time there may be information on ClenzOcleaners that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your ClenzOcleaners purchase you may return it with your invoice by mail. Please see our Return Policy.

Indemnification
You agree to defend, indemnify and hold ClenzOcleaners harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Miscellaneous
Unless otherwise specified and except to the extent ClenzOcleaners products are offered for sale in the United States through ClenzOcleaners, ClenzOcleaners the contents thereof are displayed solely for the purpose of promoting ClenzOcleanerss' products and services available in the United States and select foreign markets. ClenzOcleaners is controlled and operated by ClenzOcleaners from its office in Miami, Florida. This Agreement shall be construed in accordance with the laws of the State of Florida, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of Florida, County of Miami-Dade.

Termination
These terms and conditions are applicable to you upon your accessing the site/ or completing the registration or shopping process. These terms and conditions, or any of them, may be terminated by ClenzOcleaners without notice at any time for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination. Who should I contact if I have further questions? If you have any further questions that we have not answered or would like to give us feedback send us and e-mail at sales@clenzozone.com. To reach our customer service by phone, please call 888-CLENZO2 (253-6962).

Links
ClenzOcleaners may contain links to other Internet sites. ClenzOcleaners shall not be held liable for the availability or content of such sites or any article contained on or obtained through such sites. Any link to another site or any reference to information, products or services supplied by third parties, in no way imply that ClenzOcleaners has given its approval concerning those sites or articles. Any question or comment concerning any other site must be sent to that site's operator. No link with the Site is authorized without ClenzOcleaners's prior written approval.

Credit Cards Accepted
ClenzOcleaners accepts the following forms of payment:
  • American Express
  • Visa
  • Mastercard
  • PayPal

Shipping Policy
Most orders are shipped within 24-48 business hours. Weekends and holidays excluded. SAIA, Fed-Ex, and UPS do not pick up or deliver packages on weekends or holidays. Next Day Shipping order must be submitted by 10 AM EST. Items ordered together may ship separately. ClenzOcleaners does not ship internationally.

Order Verification
All suspect orders are subject to verification, this is done for your protection. Suspect orders will be held until verified. All unverified orders will be automatically canceled after 7 days.

Shipping Transit Times
All Estimates Exclude Weekends & Holidays and order processing time:
  • UPS Ground: 7-10 Business Days
  • UPS 2 Day Air: 2 - 3 Business Days
  • UPS Next Day Air: 1 - 2 Business Days
  • Fed-Ex Ground: 7-10 Business Days
  • Fed-Ex 2 Day Air: 2 - 3 Business Days
  • Fed-Ex Next Day Air: 1 - 2 Business Days
  • SAIA Ground: 7-10 Business Days

Calculating Shipping Costs
Shipping costs are calculated upon check out and depend on which country the items purchased are being shipped to. To view your shipping costs, place the desired items you wish to order in your shopping cart, then view your shopping cart, then click on the check out button to set the shipping address to determine your shipping costs. The ClenzOcleaners Privacy Policy collects customer information in an effort to improve our customer's shopping experience and to communicate with our customers about our products, services and promotions. We collect information such as your name, e-mail and postal address, that you provide to us when you place an order, when you save your information with us or when you participate in a sweepstakes, promotion or survey. ClenzOcleaners may use your information collected online to process and fulfill your order. We also collect e-mail addresses at various locations within the site including when you order from the site so that we can send you any necessary e-mail messages related to your order - such as an order confirmation notice. In addition, we maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalize your shopping experience. We also monitor site use and traffic patterns to improve our web site design and the products and services we offer. ClenzOcleaners recognizes that it must maintain and use customer information responsibly. ClenzOcleaners will not rent or sell your e-mail address for any reason. ClenzOcleaners shares information you provide to us when you participate in a sweepstakes with those companies with whom we have joined to offer these promotions as well as other companies whose promotions we think will interest you. We may disclose information about you to other members of the ClenzOcleaners corporate family and as required by law. We do not share credit card information with third parties except for the purpose of processing payment for products you've ordered and as required by law. If at any time you would like us to delete any of your personal information on file, just click here to e-mail ClenzOcleaners customer service or call us at 888-CLENZO2 (253-6962). Please be sure to include your e-mail address, full name and password. If you are under the age of 13, you are not permitted to submit any personal information to ClenzOcleaners. ClenzOcleaners is intended for users who are 18 years of age and older. When ordering with us, we want our customers to feel confident that their personal information and credit card data is completely safe. On ClenzOcleaners, we employ 128-bit Secure Sockets Layer (SSL) technology that safely encrypts all of your private information when placing an order, and guarantees it is sent securely into our systems to be processed.

Effective Date
These Terms & Conditions were last updated on 10/20/2020 2:53 PM EST.