We are committed to providing you with the highest quality products and customer service.
Refunds on shipping and handling are not credited. If an item arrives defective or damaged, we will replace the item(s) but will not provide a refund. Please contact us.
If you are not completely satisfied with your purchase, you may return your purchase, if unopened and stored out of sunlight within 10 days for a full refund of your purchase price, minus the shipping costs and a 20% restocking fee. For assistance please call us at 888-CLENZO2 (253-6962), Monday-Friday, 8AM-5PM East Standard Time.
Items should be returned to:
851 Elizabeth St.
Punta Gorda, FL 33950
Your credit or refund will take 10-14 business days. If you ordered by credit card, we will credit your account and it will show on your following statement depending on the issuing bank and/or billing cycle. Unfortunately, we cannot refund your original shipping charges unless an item arrived defective or damaged.
Simply call us at 888-CLENZO2 (253-6962) if you want to exchange something unused. For exchanges, we will send in-stock items right away, charge your credit card, and credit the return once we've received and processed it. Unfortunately, we cannot refund original shipping charges for exchanges or returns, unless an item arrives defective or damaged.
This Return Policy was last changed on 12/30/2021